Personal Pharmacist Whatsapp Hotline

Skeptical about the use of drugs and health supplements?

Registered pharmacist is at your service to help answer your doubts and give advice on medication and health through a Free Pharmacist WhatsApp Hotline.

This programme is sponsored by Kerry Group and powered by Health In Action's Community Pharmacy, a local non-governmental organisation who is commited to promoting public health and community pharmacy.  

WhatsApp Now: +852 6618 9212
Welcome to share this hotline with your friends and family.

1. Minor ailments medication and consultation

2. Health Supplements Effectiveness and Recommendations


3. Manage Chronic Illness 
Chronic illness such as high blood pressure, high cholesterol and high blood sugars can be longstanding and hard to manage.

Consult a pharmacist to help understand your medications and interactions between prescribed drugs. 

If you have any questions regarding the hotline, feel free to contact us at



-Service is free of charge.
-English and Chinese speakers are welcome.
-Run by registered pharmacists from Health In Action.
-Service hours is subject to the office hours of Health In Action (Monday to Friday 9am - 6pm, except public holidays). 
-Please expect 1 - 3 working days of response time after the enquiry.
-The enquiry is between the pharmacist and enquirer only, and will be kept confidential.
-Pharmacist may ask about your medical history, age and gender in order to review and give health advice. Enquirer does not need to provide other personal information in advance to enjoy the service. The pharmacist will only ask for personal information based on your service needs such as Electronic Health Record Sharing System (eHealth) and will ask for your consent in advance.